Shipping policy
📦 Shipping Policy
At Nagina-e-Khas, we want your shopping experience to be as smooth and special as our products. Please read our shipping policy carefully before placing your order.
Shipping Within Pakistan
We currently deliver nationwide across Pakistan, including all major cities and towns.
Payment Method
We offer Cash on Delivery (COD) for your convenience. You can pay for your order when it arrives at your doorstep — simple, safe, and secure.
Delivery Time
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Standard delivery time: 3 to 7 working days (depending on your city and courier service).
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Please note: Orders placed on weekends or public holidays will be processed on the next working day.
Order Processing
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Once your order is confirmed, you’ll receive a confirmation message or email.
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After dispatch, you’ll get tracking details so you can follow your order’s journey.
Delays & Exceptions
While we strive for timely delivery, delays may occur due to:
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Courier service disruptions
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Weather conditions
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National holidays or unexpected circumstances
We’ll always keep you informed if your order faces any delays.
Shipping Charges
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Standard shipping: PKR 200(flat rate)
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Free shipping on orders above PKR 5,000
Address Accuracy
Please double-check your delivery address and contact details before confirming your order. Nagina-e-Khas will not be responsible for parcels delayed or lost due to incomplete or incorrect information.
Our Promise
Every product is packed with care and love, ensuring it reaches you in perfect condition — because every khas customer deserves the best.